During the Christmas period, emails will be triaged daily. Only emergency emails will receive a response. If you are in immediate danger, please get in touch with emergency services. Our telephone lines will be closed from 23rd December until 3rd January. For urgent matters, please email Shaun.Davies.mp@parliament.uk.
Please see below for local and national services available to you at this time.
Wishing you a Merry Christmas and a Happy New Year!
Local services
Telford Mind listening line will be open on Monday 23rd Dec, Fri 27th Dec and Mon 30th Dec 10.00 am – 5.00 pm. We will reopen on Thursday 2nd January 2025. 07434 869248
Branches /TACT 01952 899205 open Christmas eve until 13.00 closed Christmas Day and Boxing Day then open as usual. (mental health and addiction service)
Wrap around support service (WASS) Only closed Christmas Day and Boxing Day 01952 248248) (mental health and addiction services )
Mainplane 01952 248248 (Homelessness service)
Stay Telford -Homeless Outreach 07772 890017 Housing solutions 01952 381925
In a Mental health crisis, you can call freephone 0808 196 4501 24/7 or email access.shropshire@mpft.nhs.uk But if someone’s life is at risk, please call 999 or go to A&E
Samaritans – Available 24 hours a day 365 days a year by calling 116 123 (free from any phone)
Urgent mental health support but not emergency Call NHS 111 and select mental health option.
People with hearing problems can use this link to (BSL service) https://signvideo.co.uk/nhs111/
People with impaired vision – Sight loss Shropshire Call 07778 956096 or email admin@sightlossshropshire.org.uk (emotional support)
National Hotlines
National Suicide Prevention Helpline UK – Available on 0800 689 5652 (6pm – midnight every day)
CALM – Available on 0800 58 58 58 (5pm – midnight every day). They also have a webchat service.
Shout – Available via text if you message SHOUT to 85258. Shout offers a confidential 24/7 text service if you are in a crisis and need immediate help.
Papyrus Hope line UK – Available to under 35 year olds, struggling with suicidal feelings or concerns about a young person who might be struggling, on 0800 068 4141 (24 hours, 7 days a week) or text 07786 209 697.
Nightline – Students can look on the Nightline website to see if their university or college offers a night-time listening service. Nightline phone operators are all students too.
Switchboard – Available to people who identify as gay, lesbian, bisexual or transgender, on 0300 330 0630 (10am–10pm every day) or via their webchat service. Phone operators all identify as LGBT+.
Cruse – Bereavement charity; provides a helpline run by trained bereavement volunteers, who offer emotional support to anyone affected by grief. Call 0808 808 1677 (Monday to Friday, 9.30am-3pm).
Childline – a free, private, and confidential service where young people can talk about anything. Calls are free and confidential. Calls are not recorded, and their number won’t show up on any phone bills. Call 0800 1111 (24 hours a day, every day).
